Loyalty points

I've emailed citadel about my missing loyalty points from the bundle i purchased a few months ago, still no word on if its going to be fixed or not. the reason i bring this up now is because the Store is available and still no change to my points.
any word from citadel on if the proper amount of loyalty points are still going to be added to my account.

(also, i read that you get 100 points a week for loggin on and stuff. this has only happened once so far. is it 7 days from the first log in? or reset every sunday or something? )
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