I cant send a /tell

I have friends on my friend list. I open the friends list and click the tell button then type my message and they do not get it. I also try to just type in /tell and then a space and then their name and then the message but that doesn't work either. They are all online when I try to send the message and I have tried it with multiple names...Does anyone have a fix for this. I am, however, able to /r reply to messages...
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